Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Online Control Panel you can find an exhaustive Help Center section offering a variety of articles and commonly asked questions. They are compiled by our support team of professional techs. Simply fill in your question and our clever platform will provide you with the best answer.

  • Top quality support service

  • How–To Videos

  • If you want to watch how an action is implemented or how an issue is taken care of, instead of just reading about it, have a look at our compilation of instructional video tutorials. They cover a lot of different issues and will help you quickly find your way around our Online Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7 support service and a one–hour ticket response time guarantee. Our expert technicians will be available 24/7/365 to reply to your queries and to sort out any issue that you might possibly chance upon. Just send a helpdesk ticket from the Help Center section and we’ll respond back to you within a minute.